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Service Information For Appliance Repair Professionals

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GE Service Bulletins

GE Dishwasher PTLV25003 Service Bulletin

Door Lowers Too Quickly. The door may not stay in a mid-position when partially opened, or it may fall to a fully open position without being pushed down.

GE Fridge-Freezer PTRC25007 Service Bulletin

Scuff Marks on Refrigerator Liner. Some refrigerators may have scuff marks on the liner. The scuff marks may have appeared on the top right side of the refrigerator compartment liner after the packaging material was removed from the appliance.

GE Fridge-Freezer PTRC25008 Service Bulletin

Evaporator Thermistor Clip

GE Misc PTCC25006 Service Bulletin

How to clean adhesive marks from main surface

GE Dishwasher PTLV25001 Service Bulletin

Traditionally dishwashers would vent out the upper-left side of the outer panel, through a vent assembly in the inner door using a fan, through the fill funnel, and through the beach gasket located at the bottom of the inner door. Ventless dishwashers do not offer a door vent dry system and only vent through the fill funnel and beach gasket. These dishwashers dry by heating the dishes and racks. Much of this moisture will evaporate or condense on the walls and inner door, and then will run down into the sump. It is normal for some moisture to remain on the door and walls of the inner tub, and this is normal. Educating the consumer will provide the best dry performance for these dishwashers.

GE Dishwasher PTLV25002 Service Bulletin

Lower Spray Arm Heat Shield Removed

GE Fridge-Freezer PTR25004 Service Bulletin

New condenser fan motor assembly for bottom freezer models.

GE Oven PTCC25005 Service Bulletin

Diagnosing Oven or Griddle Not Igniting

GE Washer PTLC25004 Service Bulletin

If the tub water thermistor is disconnected or the thermistor circuit is open, fault code 15: Tub Water Thermistor Invalid is triggered, the UltraFast washer/dryer combo will not complete the cycle and the door will not unlock.

GE Washer PTLC25005 Service Bulletin

During Power Steam cycles on certain UltraFresh front load washing machine models, the fill sequence is different than non-steam cycles and may cause confusion on why the washer is tumbling without water. The Power Steam feature is turned on by default for the Whites, Sanitize + Allergen, and Power Clean cycles

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