Service Bulletin Description:
Cooktop controls may have a lack of response from the capacitive touch buttons. The cooktop repeatedly removes power to the burners and may also go into an unresponsive state. If the power to the cooktop is cycled, the touch response may be temporarily restored. Fault code F717 must be present, should have at least 25 occurrences and must be in conjunction with an unresponsive or shutting down cooktop for the below repair.
This Service Bulletin PDF download contains information for the following:
CEP90301T1BB CEP90302T1SS CEP90362T1SS CHP90301T1BB CHP90302T1SS CHP90361T1BB CHP90362T1SS PEP7030ST1SS PEP7036ST1SS PEP9030DT1BB PEP9030ST1SS PEP9036DT1BB PEP9036ST1SS PHP7030DT1BB PHP7030ST1SS PHP7036DT1BB PHP7036ST1SS PHP9030DT1BB PHP9030ST1SS PHP9036DT1BB PHP9036ST1SS ZHU30RDT1BB ZHU30RST1SS ZHU36RDT1BB ZHU36RST1SS
The PDF may also contain information that applies to additional models not listed.