Whirlpool Washer Service Bulletins

OMMERCIAL LAUNDRY Front Load Washer Thermistor Testing

It is possible the consumer may observe a white residue on washed items at the end of the cycle that could have various causes, including but not limited to excessive detergent use, improper loading, wrong cycle, body soil – detergent reactions, wash temperature, and/or soil level selection.

UI Programming From PR to PD MHN33

A new Lid Lock Assembly has been introduced in the models listed above. This new 3-wire lock assembly utilizes new testing procedures to diagnose and troubleshoot lock functions. Additionally, there is a new procedure to remove the lid lock assembly from the washer.

One or more of the following error codes (symptoms) may be observed by the consumer: – F3E1 (Water Level System Error) – F8E1 (Long Fill, No Water Detected, Water Level Sensor not Detected) – F8E3 (Overfill, Over Suds Condition) – F9E1 (Long Drain)

REPLACEMENT BEARING PROCEDURE for Top Load, Direct Drive Washers

At the time of installation, after the washer is first plugged in, the washer may appear to be running a continuous cycle that cannot be stopped, even when you unplug the washer, wait 10 seconds and plug it back in—the washer is in “Continuous Test Mode”. To turn this off, perform the following procedure.

Customer may see dispenser overflow or small amount of water on the floor. Dispenser overflows may also cause left hinge to rust or not to function properly.

F28 failure code relates to a Motor Control Unit (MCU) Failure, therefore, technicians are replacing the MCU without correcting the washer problem.

The model numbers listed above represent the next generation of front‐load, direct drive washers (aka Alpha 2.0). This new platform includes many new features and components. The following pages will provide a comprehensive overview of those components, and if applicable, their diagnostic procedures.