Whirlpool Fridge-Freezer Service Bulletins

Customers may report that their right-side door is misaligned, sagging, or has otherwise moved over time. This may occur for a variety of reasons, including that the doors are designed to be slightly different heights when the refrigerator is empty, in order to account for the weight of food that will be placed on the doors, uneven floors, or something blocking the hinges. The right-side door on these units may need to be adjusted after installation to ensure proper alignment.

Customer tries to dispense ice, can hear the motor running, but it does not dispense. Ice bucket maybe full, but unit not dispensing the ice. This could result from several causes including that the dispenser motor shaft may not be the proper one for the consumer’s product.

Proper Defrost Thermistor Placement

Ice buildup on Evaporator causing poor cooling and or No ice production.

It is possible that consumers might experience noise from door opening or closure and or Interior lights not coming on.

It is possible that consumers may experience frost, or hard ice, forming on the front area of the Refrigerator compartment.

Ice buildup on Evaporator causing poor cooling and or No ice production.

Refrigerator Evaporator Clogged With Ice

Depending upon the model, control boards W10219463 or 2252159 are no longer available as a stand-alone component. The control boards are used in select KitchenAid built-in refrigerators

It is possible Technicians may replace the thermistor on the unit due to this mistake in the tech sheet