Service Bulletin Description:
Customers may report that their right-side door is misaligned, sagging, or has otherwise moved over time. This may occur for a variety of reasons, including that the doors are designed to be slightly different heights when the refrigerator is empty, in order to account for the weight of food that will be placed on the doors, uneven floors, or something blocking the hinges. The right-side door on these units may need to be adjusted after installation to ensure proper alignment.
This Service Bulletin PDF download contains information for the following:
KRSC500ESS, KRSC503ESS, WRS973CIDM, WRS970CIDM
The PDF may also contain information that applies to additional models not listed.