Appliance Tech Info

Service Information For Appliance Repair Professionals

Service Bulletins

Whirlpool Washer W11375982 Service Bulletin

There is potentially incorrect service information in the 27” Front Load Washer Service Manual (W11169652) and tech sheets for the models listed above. The potentially incorrect information is regarding the ACU (Appliance Control Unit) Diagnostic LED in “​ Test #1: ACU Power Check, Step 10.”

Whirlpool Fridge-Freezer W11348564 Service Bulletin

Customers may report that their right-side door is misaligned, sagging, or has otherwise moved over time. This may occur for a variety of reasons, including that the doors are designed to be slightly different heights when the refrigerator is empty, in order to account for the weight of food that will be placed on the doors, uneven floors, or something blocking the hinges. The right-side door on these units may need to be adjusted after installation to ensure proper alignment.

LG Fridge-Freezer CNZ201600243 Service Bulletin

a) Symptoms : -Ice maker not making ice due to frozen fill tube. -Water leaking from back plate around the fill tube area b) Causes : -Insufficient sealing around the inlet of water tube on back side of unit. ( can not prevent humidity from coming into the freezer ). – Main PCB malfunction (can not supply DC 12V for fill tube heater). – Fill tube heater open (cannot heat). – Length of fill tube is too long: too near Freezer compartment).

Whirlpool Washer W11367903 Service Bulletin

One or more of the following error codes (symptoms) may be observed by the consumer: ● Long drain times (​F9E1, drn, dr​) – when the water level in the basket appears to be going down at a normal rate-the washer continues to drain long after it should have stopped. ● Long fill times (​F8E1, LF, F0E2, F9E2​) – water hazard warnings, high water levels, water ring, oversuds, etc. ● Pressure sensor errors of any kind (​F3E1​)