Appliance Tech Info

Service Information For Appliance Repair Professionals

Service Bulletins

Whirlpool Washer W11499341 Service Bulletin

Customers reporting low water levels when using the “Extra Power” button. The machine is operating as designed; it starts out with low water for a concentrated chemical and mechanical cleaning, then adds water later in the wash cycle.

Whirlpool Fridge-Freezer W11348559B Service Bulletin

Customers may report one or more of the following symptoms: ● Warmer than expected temperatures in refrigerator compartment ● Water, frost, or ice in bottom of unit ● Frost or ice near the lower rear panel vents of the refrigerator compartment

Whirlpool Dishwasher W11482561 Service Bulletin

It is possible that consumers may experience slow or no drain, a noisy pump, or a dishwasher that does not complete a cycle. Customers may also see a F9E1 error code (for display models), Blinking Clean Light (for non display models) and/or that the pump does not fully drain out the water. There are multiple potential causes and corrections.

Whirlpool Oven W11490379 Service Bulletin

In certain circumstances, a consumer’s oven may not reach or maintain the preheat temperature at the time the preheat tone sounds. Consumers may experience low temperatures at the Preheat completion tone when using a conventional oven cavity. This is because of the short preheat time (Example: 9 minutes to reach 350​°F​ ). Longer cooking time can be expected in Bake and Convect mode if the food is added to the oven at the completion of the tone.

GE Washer HL11-20 Service Bulletin

Water leaking on the floor from under the washer may be due to a leaking internal drain hose. The clamp that secures the internal drain hose from the tub to the drain pump may be loose.