Service Bulletin Description:
The Touch Sensor User Interface may fail to power up if the refrigerator loses power or the Cool- ing Off feature has been initiated. This is most likely to occur when the refrigerator is at a low temperature. (typically below 37°F) The customer will not encounter the fault unless the Cooling Off and On is cycled again. Pressing the Cooling On/Off button while in this failure mode can cause all the lights on the User Interface to briefly flash but not stay on. Upon recovery, the User Interface may typically flash the Over Temperature indicator and will operate normally.
This Service Bulletin PDF download contains information for the following:
KBFC42FTS KSSC42QTS KSSO48FTX KSSS48FTX JS42SEFXDB KBFO42FTX KSSC42QVS KSSO48QTB KSSS48QTB JS48CXDBDB KBLC36FTS KSSC48FTS KSSO48QTX KSSS48QTW JS48CXDUDB KBLO36FTX KSSC48QTS KSSS36FTX KSSS48QTX JS48CXFXDB KBLS36FTX KSSC48QVS KSSS36QTB JS42CXDBDB JS48PPDUDB KBRC36FTS KSSO36FTX KSSS36QTW JS42CXDUDB JS48PPFXDB KBRO36FTX KSSO36QTB KSSS36QTX JS42CXFXDB JS48SEDUDB KBRS36FTX KSSO36QTX KSSS42FTX JS42PPDUDB JS48SEDUDW KSSC36FTS KSSO42FTX KSSS42QTB JS42PPFXDB JS48SEFXDB KSSC36QTS KSSO42QTB KSSS42QTW JS42SEDUDB KSSC42FTS KSSO42QTX KSSS42QTX JS42SEDUDW
The PDF may also contain information that applies to additional models not listed.