Service Bulletin Description:
Profile top load washers in the models listed above may appear to start a cycle when the start button is pressed, by locking the lid, but other loads (water valves, drain pump, drive motor) will not operate. The user interface buttons will respond normally, by producing a tone when pressed, but the washer may not start a cycle.
This Service Bulletin PDF download contains information for the following:
PTW700BPT0DG PTW9000SN1SS PTW9000SP1SS PTW900BPT0RS
The PDF may also contain information that applies to additional models not listed.