Recall#
20-020
Recall Date
November 14, 2019
Product Name
Kenmore Elite Microwave Ovens
Product Manufacturer
Galanz Guangdong Microwave Electrical Appliances Manufacturing Co. Ltd., of China China
Units Affected
About 700
Recall Description
This recall involves 1,000-watt countertop convection microwave ovens manufactured under the Kenmore Elite brand name on April 27, 2017. This manufacturing date of the recalled microwave ovens is identifiable by the first six digits of their serial numbers, each of which begins with the numerals “170427”. The model number of the recalled microwaves is “204.77603610”. The brand name, model number and serial number can be found on the data plate on the back of the microwave ovens. The brand name is printed near the bottom of the door.
Model / Serial #
- 204.77603610
- 17042700001 and 17042700684
Possible Hazard
Incorrect wiring causes the microwave’s exterior to reach temperatures exceeding 183 degrees Fahrenheit, posing a burn hazard to the user.
Reported Incidents
None reported
Remedy
Consumers should immediately stop using the recalled microwave ovens and contact Sears for a free in-home repair.
Retailers
Exclusively at Sears and Sears Hometown and Outlet Stores nationwide from May 2017 through July 2018 for about $350.
Information provided by U.S. Consumer Product Safety Commission