Recall#
12-244
Recall Date
August 09, 2012
Product Name
GE, GE Adora™, GE Eterna™, GE Profile™ and Hotpoint®, Dishwashers
Product Manufacturer
GE Appliances, of Louisville, Ky. United States
Units Affected
About 1.3 million in the United States
Recall Description
This recall involves GE, GE Adora, GE Eterna, GE Profile and Hotpoint brand dishwashers. They were sold in black, white, bisque, stainless steel and CleanSteel™ exterior colors and finishes. The model and serial numbers can be found on a metallic plate located on the left tub wall visible when the door is opened. Model and serial numbers will start with one of the following sequences:
Brand
Model Number Begins With:
Serial Number Begins With:
GE
GE Adora
GE Eterna
GE Profile
GLC4, GLD4, GLD5, GLD6, GSD61,
GSD62,GSD63, GSD66, GSD67,
GSD69, GLDL,PDW7, PDWF7,
EDW4, EDW5, EDW6,GHD4,
GHD5, GHD6, GHDA4, GHDA6
FL, GL, HL, LL, ML, VL, ZL,
AM, DM, FM, GM, HM, LM,
MM, RM, SM, TM, VM, ZM,
AR, DR, FR, GR
Hotpoint
HLD4
Possible Hazard
An electrical failure in the dishwasher’s heating element can pose a fire hazard.
Reported Incidents
GE has received 15 reports of dishwasher heating element failures, including seven reports of fires, three of which caused extensive property damage. No injuries have been reported.
Remedy
Consumers should immediately stop using the recalled dishwashers, disconnect the electric supply by shutting off the fuse or circuit breaker controlling it and inform all users of the dishwasher about the risk of fire. For all dishwashers, contact GE for a free in-home repair or to receive a GE rebate of $75 towards the purchase of a new GE front-control plastic tub dishwasher, or a rebate of $100 towards the purchase of a new GE front-control stainless tub dishwasher or GE Profile top control dishwasher. Consumers should not return the recalled dishwashers to the retailer where they purchased as retailers are not prepared to take the units back.
Retailers
Appliance dealers, authorized builder distributors and other stores nationwide from March 2006 through August 2009 for between $350 and $850.
Information provided by U.S. Consumer Product Safety Commission