Service Bulletin Description:
The anti-tip bracket was shipped with a screw that may be too short to properly secure the bracket to certain wall and flooring materials. The bracket must be adequately secured to a stable structure either the floor or the sill plate of the wall.
This Service Bulletin PDF download contains information for the following:
JCAS300DM JCAS300RP JCAS640RM JCGAS640RM QCAS740RM
The PDF may also contain information that applies to additional models not listed.