Recall#
22-117
Recall Date
April 14, 2022
Product Name
GE-brand Free-Standing French Door Refrigerators in Fingerprint Resistant Stainless Steel
Product Manufacturer
Mexico
Units Affected
About 155,000 (In addition, about 2,300 were sold in Canada)
Recall Description
This recall involves six models of GE-brand French Door Refrigerators with bottom freezers in fingerprint resistant stainless steel, which were manufactured from February 2020 through August 2021. The brand name, model, and serial number for each unit are printed on a label located on the top of the left side of the interior of the refrigerator compartment. The refrigerators are 36 inches wide.
The affected model numbers are GFE26JYMKFFS, GFE26JYMNFFS
GNE27EYMKFFS, GNE27EYMNFFS, GNE27JYMKFFS, and GNE27JYMNFFS.
The serial numbers for the affected models begin with one of the following two letter combinations: DR, FR, GR, HR, LR, MR, RR, SR, TR, VR, ZR, AS, DS, FS, GS, HS, LS, MS.
Possible Hazard
The freezer handle can detach when a consumer tries to open the freezer drawer, posing a fall hazard to the consumer.
Reported Incidents
The firm has received 71 reports of the freezer drawer handle detaching, resulting in 37 reported injuries, including three serious fall injuries.
Remedy
Consumers should contact GE Appliances to determine if their unit is part of the recall and to schedule a free in-home service call to have the freezer’s handle mounting fasteners replaced and the handle re-installed and for instructions for safe use pending a repair. The firm is contacting all known purchasers directly.
Retailers
The Home Depot, Lowe’s, Best Buy and other home improvement and home appliance stores nationwide and online at Lowes.com and BestBuy.com from February 2020 through January 2022 for between $1,900 and $2,500, depending on the model.
Information provided by U.S. Consumer Product Safety Commission