Whirlpool Washer Service Bulletins

Technician may find that the door is locked but the washer won’t start, tumble, or spin. Unit might show “Maximum Spin Speed Not Reached” error code F34 during the service test cycle.

It is possible that under some conditions the service technician may experience the HMI shutting off approximately 5 seconds after entering Service Diagnostic Mode.

It is possible that under some circumstances consumers may experience excessively long wash cycles. Consumers may perceive and report that cycles “run continually” or “do not end”. In addition, clothes may be warm to the touch when checked immediately after the cycle ends or it is stopped.

Glass Lids have been reported to break during normal operation or when washer is not in use. Although there are many potential causes of glass breakage, a small percentage of washers in this serial range have a weak area within the tempered glass.

There is potentially incorrect service information in the 27” Front Load Washer Service Manual (W11169652) and tech sheets for the models listed above. The potentially incorrect information is regarding the ACU (Appliance Control Unit) Diagnostic LED in “​ Test #1: ACU Power Check, Step 10.”

One or more of the following error codes (symptoms) may be observed by the consumer: ● Long drain times (​F9E1, drn, dr​) – when the water level in the basket appears to be going down at a normal rate-the washer continues to drain long after it should have stopped. ● Long fill times (​F8E1, LF, F0E2, F9E2​) – water hazard warnings, high water levels, water ring, oversuds, etc. ● Pressure sensor errors of any kind (​F3E1​)

Clothing may get caught under the Agipeller.

It is possible that customers may see a small amount of water on the floor. This is due to several potential causes. One potential cause is turbulence in the dispenser cup opening.

Depending on a variety of environmental conditions, it is possible that consumers might observe discoloration or residue inside the dispenser assembly on the walls or roof of the assembly housing.

Customer complaint: wet load, won’t spin, won’t finish cycle, won’t rinse or spin. Technician may also see the following error codes: F0E2 (Over Suds Condition) F0E5 (Off Balance Load)