Whirlpool Washer Service Bulletins

F27 Fault Code is displayed

Customers may experience noisy operation during the intermediate spin cycle. This noise sounds similar to a metal on metal grinding or a clicking sound and will emanate from the controls area, not the gearcase/transmission. This noise is easily confused with gearcase/transmission sounds but may actually be coming from a triac on the ACU.

Missing top counterweight bolt hole.

Customers reporting low water levels when using the “Extra Power” button. The machine is operating as designed; it starts out with low water for a concentrated chemical and mechanical cleaning, then adds water later in the wash cycle.

An unresponsive HMI ● No display, or ● Machine will not start a cycle

It is possible the consumer may experience a leak at or near the single-dose drawer dispenser or at the front left corner of the appliance. This may be intermittent, appearing during the fabric softener phase of the cycle.

It is possible that consumers may observe a small amount of moisture collecting in the ventilation tube or on the back panel. This can occur for a number of reasons.

The technician may notice that the suspension rod bushing is missing on the front suspension rods.

It is possible that consumers may experience excessive shaking or vibration of the washer at the end of the wash cycle or during the spin cycle, as well as related noises

​If both the Human Machine Interface (HMI) and Appliance Control Unit (ACU) boards are replaced at same time, the machine may not operate.