Appliance Tech Info

Service Information For Appliance Repair Professionals

Whirlpool Service Bulletins

Whirlpool Fridge-Freezer W11397260 Service Bulletin

It is possible that consumers may experience defrost water not draining. This may cause ice build-up in the freezer bottom . Depending on circumstances, water leakage to the outside of the refrigerator may also occur.

Whirlpool Dryer W11378591 Service Bulletin

While long-vent models are a bit louder than standard models, consumers experiencing excessive loudness or specific sounds described as rubbing, screeching, or knocking, may have a blower wheel that is too close to or impacting the collar or blower housing.

Whirlpool Fridge-Freezer W11352059 Service Bulletin

36” FDBM product where the refrigerator compartment bottom crisper drawer may not open completely, or the left side of the drawer is hitting the door gasket when opening. Condition may be due to a shift of the refrigerator compartment liner.

Whirlpool Fridge-Freezer W11376817 Service Bulletin

The consumer may experience some or all of the following conditions Warm refrigerator compartment (RC) but freezer compartment (FC) is cold Ice growth appears between evaporator cover and bottom of RC liner but FC is cold Fast ticking or clicking noise coming from inside the RC and behind the crisper drawer (possibly fan striking ice build up) Low ice rates in door ice maker

Whirlpool Fridge-Freezer W11373770 Service Bulletin

Under some conditions, including unlevel floor, cabinets not square, and/or the freezer door was reversed, the door liner may bind causing the freezer door to not fully close. It is possible the floor is unleveled.

Whirlpool Washer W11375982 Service Bulletin

There is potentially incorrect service information in the 27” Front Load Washer Service Manual (W11169652) and tech sheets for the models listed above. The potentially incorrect information is regarding the ACU (Appliance Control Unit) Diagnostic LED in “​ Test #1: ACU Power Check, Step 10.”