Appliance Tech Info

Service Information For Appliance Repair Professionals

Service Bulletins

GE Fridge-Freezer PTRC24008 Service Bulletin

The freezer drawer front on some counter-depth models may not fully close or may pop back open. Frost may be found around the freezer drawer opening due to the freezer gasket not staying sealed. If the freezer drawer stays shut with the bottom basket removed, the below repair should be followed.

GE Dryer PTLC24011 Service Bulletin

A recent SmartHQ Service software update may have caused the display to scroll random segments during the sensing portion of a sensor dry cycle, when the display should scroll “SEnSE”.

GE Dryer PTLC24012 Service Bulletin

If the Start/Pause and/or Power button(s) are illuminated on the user interface (UI) during standby mode (powered on, waiting to run a cycle), or when the dryer is running a cycle, the supply AFCI breaker may trip, or an AFCI breaker may trip on other circuits in the home (examples: hair dryer, garage door opener, microwave, etc.).

GE Dryer PTLC24013 Service Bulletin

While the Start/Pause and/or Power button(s) are illuminated on the user interface (UI) during standby mode (powered on, waiting to run a cycle), or when the dryer is running a cycle, the supply AFCI breaker may trip, or an AFCI breaker may trip on other circuits in the home (examples: hair dryer, garage door opener, microwave, etc.).

GE Oven PTCC25001 Service Bulletin

A range may emit a constant humming, buzzing, or clicking noise, even when not in use. If the sounds are found emanating from the RC19 control, follow the below repair.

GE Oven PTCC25002 Service Bulletin

The change is to remove the hole and replace it with a blind box cooktop. This requirement is for standardization for the production line according to CR-RA-25542.

GE Dryer PTLC24014 Service Bulletin

Long dry cycle times and fault codes 352 and/or 353 may be present, it is possible that the lint filter is clogged and needs to be properly cleaned.