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Service Information For Appliance Repair Professionals

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Service Bulletins

Electrolux Fridge-Freezer RFTT2402 Service Bulletin

Shelves Rails Falling

GE Washer PTLC24001 Service Bulletin

Profile top load washers in the models listed above may appear to start a cycle when the start button is pressed, by locking the lid, but other loads (water valves, drain pump, drive motor) will not operate. The user interface buttons will respond normally, by producing a tone when pressed, but the washer may not start a cycle.

GE Washer PTCC24001 Service Bulletin

New combo washer/dryer

Electrolux Fridge-Freezer RFTT2421 Service Bulletin

U20 Special Modes

GE Washer 99-3000331 Service Bulletin

Top Load Washer LE Main Board Personality ID Programming

Whirlpool Dryer W11715026 Service Bulletin

Dryer Door Plug Change

Whirlpool Washer W11401418B Service Bulletin

It is possible that under some circumstances consumers may experience excessively long wash cycles. Consumers may perceive and report that cycles “run continually” or “do not end”. In addition, clothes may be warm to the touch when checked immediately after the cycle ends or it is stopped.

Whirlpool Washer W11498806D Service Bulletin

​If both the Human Machine Interface (HMI) and Appliance Control Unit (ACU) boards are replaced at same time, the machine may not operate.

Whirlpool Dryer W11693378B Service Bulletin

In certain circumstances, the knob is not engaging with the timer, the dryer is not starting, has no operation, or the knob may be difficult to turn.

Whirlpool Oven W11700196 Service Bulletin

In certain circumstances, consumers may report the convection element powered on following a power outage. This potential cause does not pose a safety risk to the consumer because only the oven’s heating elements are susceptible to unintended activation and the oven is protected from overheating per UL 858. The exposed elements on the cooktop are controlled on a separate circuit not impacted by this issue.

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