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Service Information For Appliance Repair Professionals

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GE Service Bulletins

GE Oven PTCC24005 Service Bulletin

Some units may have an audible high pitch noise. The noise may be more prominent when the range(s) are in stand-by mode.

GE Fridge-Freezer PTRC24002 Service Bulletin

The temperature settings or dispenser options may change without any interaction from the user. Random beeping may also occur from the dispenser board.

GE Dishwasher PTLV24001 Service Bulletin

Dishwasher may seem to have a dead display and a gap can be seen on overlay

GE Dryer PTLC24002 Service Bulletin

Front load dryer may not pair with the front load washer via Bluetooth® as intended.

GE Dishwasher DD01-24 Service Bulletin

Water or moisture may be seen on the top of the dishwasher door or underneath countertops.

GE Washer PTLC24001 Service Bulletin

Profile top load washers in the models listed above may appear to start a cycle when the start button is pressed, by locking the lid, but other loads (water valves, drain pump, drive motor) will not operate. The user interface buttons will respond normally, by producing a tone when pressed, but the washer may not start a cycle.

GE Washer PTCC24001 Service Bulletin

New combo washer/dryer

GE Washer 99-3000331 Service Bulletin

Top Load Washer LE Main Board Personality ID Programming

GE Cooktop 23-RA-17 Service Bulletin

The infinite switch may fail to properly regulate temperature and/or the knob may not return to the fully extended orientation when rotated to the “OFF” position.

GE Fridge-Freezer PTRC23009 Service Bulletin

Frost may appear around or near the freezer drawer. The freezer gasket may be out of the retainer of the freezer drawer. A gasket out of the retainer can be pushed back into place, but the gasket ribs may not be able to firmly grab the retainer and come back out.

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