GE Washer Service Bulletins

Diagnosing No Heat, Not Drying

During Power Steam cycles on certain UltraFresh front load washing machine models, the fill sequence is different than non-steam cycles and may cause confusion on why the washer is tumbling without water. The Power Steam feature is turned on by default for the Whites, Sanitize + Allergen, and Power Clean cycles

If the tub water thermistor is disconnected or the thermistor circuit is open, fault code 15: Tub Water Thermistor Invalid is triggered, the UltraFast washer/dryer combo will not complete the cycle and the door will not unlock.

Some UltraFresh front load washers may emit a high-pitched or high-frequency noise. The high-pitched noise may be coming from the inverter board when the washer is plugged in.

To protect a bigger area on the cover washer, the bracket that is under the cover was reinforced.

A series of washers were shipped with missing fabric softener dispenser.

On some top load washers, the cycle may stop with the tub full of water. Fault code 18 (drain pump clearing algorithm failed) will be present.

Process For Cleaning Lint From Heat Pump

Diagnosing Unresponsive Capacitive Touch Buttons

Diagnosing UltraFresh Washer Not Draining