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GE Fridge-Freezer Service Bulletins

GE Fridge-Freezer PTRC24007 Service Bulletin

Moisture may be present on the mullion face in higher humidity conditions. During testing and inspection, the mullion heater will have the correct resistance value and operational voltage, and the articulating mullion will fully close consistently when the left door closes.

GE Fridge-Freezer PTRC24003 Service Bulletin

Capacitive touch display may not return to normal operation after every automatic exit of Sabbath mode. Different combinations of the following descriptions could be present. Display may show solid lines and not allow dispenser operation. All display LEDs may be illuminated. Ice and Crushed selections may be lit at the same time.

GE Fridge-Freezer PTRC24004 Service Bulletin

Some models may stop producing ice. Water may pass through the isolation and icemaker water valves when the icemaker cycles to fill, but the path may be blocked by a frozen fill tube.

GE Fridge-Freezer PTRC24005 Service Bulletin

Diagnosing a Frozen Internal Dispenser Water Tank

GE Fridge-Freezer PTRC24006 Service Bulletin

The stainless-steel door may appear lower on the handle side than the hinge side. Some doors on bottom freezer models may contact or rub each other when in the closed position.

GE Fridge-Freezer PTRC24001 Service Bulletin

Water may be found on the floor around the front of some refrigerator models originating from pooled water on the refrigerator floor and/or ice build up on the freezer floor. During inspection of either compartment containing water or ice, foam may be discovered in the drain opening.

GE Fridge-Freezer PTRC24002 Service Bulletin

The temperature settings or dispenser options may change without any interaction from the user. Random beeping may also occur from the dispenser board.

GE Fridge-Freezer PTRC23009 Service Bulletin

Frost may appear around or near the freezer drawer. The freezer gasket may be out of the retainer of the freezer drawer. A gasket out of the retainer can be pushed back into place, but the gasket ribs may not be able to firmly grab the retainer and come back out.

GE Fridge-Freezer PTRC23008 Service Bulletin

Some frost or moisture may be visible in the freezer compartment A gap may be found between case flange and liner.

GE Fridge-Freezer PTRC23007 Service Bulletin

One of three flashing and beeping errors may appear on the control panel of some ice machines. No fault may be found with the components associated with the displayed error code but still cause the appliance to stop ice production.

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