Horizontal Brush Wraps Replaced with Vertical Brush. The stock of horizontal brush pattern wraps is unable to be replenished. New vertical brush pattern wraps will be the replacement type available once a horizontal brush wrap is no longer available. As a result, if an individual horizontal brush wrap needs to be replaced and is out of stock, a complete vertical brushed kit must be ordered and all wraps on the model must be replaced.
GE Fridge-Freezer Service Bulletins
GE Fridge-Freezer PTRC25015 Service Bulletin
Mullion Heater Location and Diagnosing
GE Fridge-Freezer PTRC25016 Service Bulletin
An objectionable water taste may come from dispensed water in some models. If water from the dispenser is described to taste plastic or metallic.
GE Fridge-Freezer PTRC25014 Service Bulletin
The temperature settings or dispenser options may change without any interaction from the user. Random beeping may also occur from the dispenser board or temperature control board.
GE Fridge-Freezer PTRC25011 Service Bulletin
The display on the dispenser board may not illuminate or respond to user selections. Ice and water will also not dispense when the paddle is pressed. Pinched paddle switch wires or sharp metal burrs from the paddle wire track may be found to have punctured the paddle switch wiring.
GE Fridge-Freezer PTRC25012 Service Bulletin
Some icemakers may produce too much ice, resulting in overflowing the ice bucket. Ice may be found on the freezer floor or inside the storage drawer.
GE Fridge-Freezer PTRC25013 Service Bulletin
The display on the fresh food door is not lighting up and there is no way to adjust the temperature setting in the refrigerator.
GE Fridge-Freezer PTRC25009 Service Bulletin
Consumers may experience a dripping dispenser when not in use. When water from the dispenser drips 20 minutes after 30 ounces or more has been dispensed, follow the procedure below.
GE Fridge-Freezer PTRC25010 Service Bulletin
There has been a change in the condenser fan motor assembly. New spare part comes as an assembly for bottom freezer models.
GE Fridge-Freezer PTRC25007 Service Bulletin
Scuff Marks on Refrigerator Liner. Some refrigerators may have scuff marks on the liner. The scuff marks may have appeared on the top right side of the refrigerator compartment liner after the packaging material was removed from the appliance.