Manufacturer(s)
- Whirlpool
- Maytag
- Amana
- Inglis
Appliance Type(s)
- 27 inch front load washer
Model(s) Included
Whirlpool:
- WFW560CH0
- WFW5620H0
- WFW6620H0
Amana:
- NFW5800H0
Inglis:
- IFW5900H0
Maytag:
- MHW5630H0
Serial number range: C840xxxx to CX03xxxx.
Symptom(s)
Consumers may report excessive shaking or vibration of the washer at the end of the wash cycle or during the spin cycle along with related noises. These front load washer vibration issues can appear after installation or during normal use.
Possible Cause(s)
- Shipping bolts and spacers were never removed
- Installation errors including:
- improper leveling
- unstable floor
- missing rubber feet
- leveling lock nuts left loose
- Pedestal not level
- Drawer glides not firmly secured
- Springs or dampers installed incorrectly
- Unbalanced wash load
Diagnostic Procedure
Disconnect power before servicing. Replace all parts and panels before restoring power to avoid electrical shock hazard.
- Confirm that all shipping bolts and spacers have been fully removed from the cabinet.
- Inspect the installation against the owner’s manual.
- Verify the washer is level, the floor is stable, rubber feet are present, and leveling lock nuts are tightened.
- If a pedestal is installed, check that the pedestal frame is level and solid and that the drawer glides are securely fastened.
- Examine the dampers and suspension springs for correct placement and secure mounting.
Recommended Repair
If the excessive shaking, vibration, or related noises continue after completing the diagnostic checks above, replace the Appliance Control Unit (ACU). Refer to the current repair parts list for the correct ACU part number for the specific model and to the Service Manual for detailed access and replacement procedures.
This tech tip is based directly on Technical Service Pointer #: W11445524 for quick field reference by certified appliance repair technicians.