Manufacturer(s)
- Whirlpool
- Maytag
- Amana
- Inglis
Appliance Type(s)
- 27-inch front load washer
Model(s) Included
Whirlpool washers:
- WFW560CH0
- WFW5620H0
- WFW6620H0
Amana:
- NFW5800H0
Inglis:
- IFW5900H0
Maytag:
- MHW5630H0
Serial numbers: C840xxxx to CX03xxxx
Symptom(s)
The consumer may notice signs of abrasion or tearing of the bellow. A small amount of water may also drip from behind the front panel and collect underneath the front of the washer.
Possible Cause(s)
Abrasion or tearing of the bellow that allows water to escape from behind the front panel. Contributing factors can include improper loading practices or installation conditions that allow excessive shaking or vibration.
Diagnostic Procedure
- Disconnect power before servicing.
- Inspect the bellow for signs of abrasion such as:
- scuff marks
- collection of small grey particles of rubber, or a tear.
- Pull back the bellow and inspect inside the fold.
- Check around the entire perimeter of the bellow, focusing on the lower portion between the 3 o’clock and 9 o’clock positions.
Recommended Repair
If the bellow is torn:
- Remind the customer of proper loading instructions from the Owner’s Manual
- close zippers
- fasten hooks
- tie strings and sashes
- remove non-washable trim and ornaments.
- Check the installation and correct as needed to prevent excessive shaking or vibration.
- Replace the bellow.
- Replace the ACU (Appliance Control Unit) to improve handling of unbalanced loads.
- Consult the repair parts list for correct part numbers and the Service Manual for component access and replacement instructions.
- Replace all parts and panels before restoring power and operating the washer.
This tech tip is based directly on Technical Service Pointer W11436352 for quick field reference by certified appliance repair technicians.